Privacy Policy

Depending on how you interact with us, we may collect the following information:

• Name and date of birth, where required.
• Mobile number and email address.
• Communication address, where necessary.
• Educational qualifications and examination-related details voluntarily provided by you.

• Course or batch enrolment details.
• Attendance, test scores, answer submissions, and learning progress.
• Student support requests and communications.

Transaction reference numbers, payment status, and relevant billing details.

• Device, browser, and operating system information.
• Website usage information and diagnostic logs.
• Cookies or similar technologies, where used and permitted.

We may use your information to:

• Process registrations, admissions, and course enrolments.
• Provide access to classes, study materials, and test series.
• Communicate class schedules, academic updates, and important announcements.
• Track learning progress and provide individualized feedback.
• Process and verify payments, cancellations, and refunds.
• Respond to enquiries and resolve technical issues.
• Maintain website security, prevent fraud, and continuously improve our services.
• Comply with applicable legal, regulatory, and accounting requirements.
• Send promotional messages or offers where permitted by law and subject to applicable consent requirements.

We do not sell your personal information to third parties.

We may share relevant information solely with:

• Payment gateways and payment service providers.
• Learning management system and hosting providers.
• Communication and technical support providers.
• Authorised employees or service providers who need the information to perform their duties.
• Government authorities, courts, or regulators where disclosure is required by law.

Where appropriate, we seek to ensure that service providers handle information in accordance with applicable contractual and legal confidentiality obligations.

Our website may use cookies or similar technologies to maintain sessions, support essential functions, understand website usage, and improve the user experience.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect the availability or functioning of some website features.

Where legally required, we will obtain appropriate consent for non-essential cookies or similar technologies.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Students should keep their passwords confidential and notify us promptly if they suspect unauthorised access to their accounts.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including course delivery, student support, dispute resolution, recordkeeping, and compliance with applicable law.

Information may be deleted, anonymised, or securely disposed of when it is no longer required, subject to legal retention obligations and legitimate recordkeeping requirements.

Subject to applicable law, you may have the right to:

• Request information about the personal data we process.
• Request correction or updating of inaccurate information.
• Request erasure of personal information where legally applicable.
• Withdraw consent where processing is based on consent.
• Raise a grievance or privacy-related complaint.
• Exercise other rights available under applicable data protection law.

Some information may need to be retained to fulfil legal obligations, resolve disputes, or maintain necessary records.

Our services are intended to support examination aspirants. Where personal information relating to children is collected, we will comply with applicable legal requirements, including any requirements relating to parental or guardian consent.

We do not knowingly collect children's personal information in a manner prohibited by applicable law.

Our website may contain links to third-party websites or integrate external services. Their privacy practices are governed by their own policies.

We encourage users to review the privacy policies of those providers before sharing personal information with them.

We may update this Privacy Policy to reflect changes in our services, technology, or applicable law. The revised version will be published on this page with an updated date.

For privacy-related questions, requests, or complaints, contact: